FAQs
A Verizon Corporate Store may be your best option if you want to speak with knowledgeable Verizon employees or try out products in person. On the other hand, if you are looking for convenience or the potential for competitive pricing, an Authorized Verizon Retailer may be a good choice.
Is 800-922-0204 a Verizon Customer Service number? ›
If you don't want your CPNI used for the marketing purposes described above, please notify us by phone any time at 1-800-333-9956, online at www.vzw.com/myprivacy or through Customer Service at 1-800-922-0204 from Monday - Friday 7 a.m. to 11 p.m. and Saturday - Sunday 8 a.m. to 9 p.m.
What are the hours for Verizon Customer Service? ›
We are here to assist you 24/7.
Does Verizon charge more in store? ›
From tomorrow, in-store and phone order activation fees increase to $40, while online order fees are being reduced to $20. Verizon is making it both cheaper and more expensive to buy a new phone with the carrier.
Do Verizon salesmen get commission? ›
Whether you're early in your career or a seasoned sales professional, join today and earn from $49,000 to $59,000 a year, which includes base pay and target individual-based commission.
Is 800-837-4966 Verizon support? ›
You can call 800-837-4966 and a Verizon agent will connect you with a Tech Support Pro agent via a priority queue. The MyFios app provides immediate contact with a Tech Support Pro agent via phone.
Is 611 for Verizon? ›
Verizon *611 is a customer service hotline provided by Verizon Wireless, one of the major telecommunications companies in the United States. When you dial *611 from a Verizon mobile phone, it typically connects you to Verizon's customer service or support line.
Does Verizon have live agents on 24/7? ›
Yes. Verizon Premium Technical Support is available 24 hours a day, seven days a week, 365 days a year. Call anytime you need technical assistance, even in the middle of the night or on a holiday. We're always here, waiting to help you.
Does Verizon charge to speak to a person? ›
To be fair, Verizon doesn't charge $7 for each call; only for those services it deems simple enough to accomplish by self-service, like making payments. Verizon also isn't the only wireless company to try charging customers a fee for live agent support , and other industries are giving it a try, too.
Why are Verizon call centers closed? ›
The key driver behind this decision, which includes closing call centers in five states, is to “realign our real estate portfolio and customer service operations to make the best use of extra capacity in the remaining locations,” the telco said.
You can and should report Verizon scams right away. Report scams to Verizon by calling 1 (888) 483-7200, emailing phishing@verizon.com, or using the Verizon Message+ app.
How do I talk to a live person with Verizon? ›
Your call should be routed to a live representative if you call 800-922-0204 and simply enter 0 after the automated prompts, you may need to enter 0 a couple times but the system will send your call to a live representative if you do not select any of the options presented.
How do Verizon customers call customer service? ›
If you reside or do business in CT, DE, DC, MD, MA, NJ, NY, PA, RI and VA, call us at 1.800. VERIZON (1.800. 837.4966) or visit the Contact Us page to chat with us to report a downed pole/line.
What is the number to activate a Verizon phone? ›
Call (800) 837-4966.
This is Verizon's Customer Service number, and the customer service rep can activate your phone for you. You may need to give your IMEI number as well as prove that you are the account holder.
What are the benefits of buying from an authorized dealer? ›
Peace of Mind: The Intangible Benefit
When you buy from an authorized dealer, you know you're getting a genuine product. You're assured of its quality and authenticity. Moreover, you know that the product is backed by a manufacturer's warranty. If anything goes wrong, you can rely on the dealer's customer service.
What is the difference between authorized dealer and company store? ›
The big difference between independent authorized dealers and company-owned stores is that the manufacturer owns the store. Back in the day, for example, there used to be a lot of authorized Mac resellers. Today, there are very few.
What is the difference between a dealer and an authorized dealer? ›
As the name suggests and borrowing from the definition of an authorized dealer, an unauthorized dealer is one that does not have the rights to sell a specific brand or manufacturer's products. These types of resellers usually purchase the product from another country or source and resell them in their own store.
Can I pay my Verizon bill at an authorized retailer? ›
Yes! You can use the same barcode every time you wish to pay at CVS or 7-Eleven. The barcode can be found on the bottom of page 2 on your Verizon billing statement. At a Verizon retail store, all you will need is your account number or phone number, plus method of payment.